Shipping & Returns
Shipping Policy
Processing Time
Orders are processed within 1–2 business days. You will receive a confirmation email with tracking information once your order has been dispatched.
Delivery Times
- Italy: 2–4 business days
- Europe: 4–7 business days
- Rest of World: 7–14 business days
Shipping Costs
- Free shipping on orders over €75
- Standard shipping: €4.99 (Italy), €9.99 (Europe)
Returns Policy
We want you to love your LYTO purchase. If you're not completely satisfied, you may return your item within 30 days of delivery for a full refund.
How to Return
- Contact us at support@lyto.store with your order number
- Pack the item securely in its original packaging
- Ship it back to us — we'll provide the return address
- Refunds are processed within 5–7 business days of receiving the return
Items must be unused and in original condition to qualify for a return.